What if there Is a problem with my appliance?

If there is a problem with your appliance the tech will immediately notify you. The tech will also give you an estimate for any repairs needed to get your chimney in safe working order. Our customers safety is always our top priority.

First Thing

John Ranta

17:01 22 Mar 24

They arrived on time, worked quickly and showed me the results. Prfessional throughout. jr

william green

23:21 14 Mar 24

Really helped me out can't say enough good things highly recommend!!!! The young man that came to my home was very knowledgeable and friendly great attitude all around answered all my questions and left me stress free best of all left no mess.🤙🏻🤙🏻

Michael Dell'Orto

18:39 14 Mar 24

Jaime Conley

17:13 14 Mar 24

Sarah Gilliatt

01:46 13 Mar 24

A very thorough and careful job done! Thank you.

Larry Cook

15:11 07 Mar 24

I wanted to give 5 stars but they are very busy which meant I had a good wait for both the inspection/cleaning, then for a quote on repairs and then for the repairs. Their prices seemed a little high to me but I have nothing to compare with as they were highly recommended by someone I trust and other companies had plenty of negatives reviews which kept me from getting additional quotes. I am happy with the work and they promptly returned to fix a mistake that had been made. Chris the inspector, Jennifer in the office, and Alex and his repair crew were all pleasant and took the time to answer all of my questions. Alex and his crew even took their shoes off (it was winter) before entering my house without even being asked! So if you are not in a rush and want to ensure you chimney is as safe as possible then I think you'll be happy with Black Moose.

Rebecca DeFusco

22:35 21 Feb 24

After a recent sweep of our chimney, it was discovered that our flue tiles were cracked. Black Moose techs were hard working, detail oriented and professional! Nice jobs guys! See you next year for my cleaning!

Karen C

14:52 14 Feb 24

Excellent I highly recommend Black Moose Chimney and Stove; Kelly and Liam are awesome, they did a great job. Extremely professional, arrived early, went through everything with a fine tooth comb ensuring pellet stove was thoroughly cleaned. They also were respectful of my home, conscientious and cleaned up after themselves. Made sure stove worked prior to leaving and told me to call promptly if anything came up afterward. Will definitely use them again.

Denise Clark

16:32 31 Jan 24

We've had Black Moose clean our chimney for a number of years.But recently, we had an emergency situation at our home involving our chimney & oil furnace flue, which was caked full of soot from a malfunctioning furnace. They came & cleaned out both flues in no time, even going up on the roof with snow on it! They cleaned up after their work in the interior rooms where the oil furnace and the woodstove are located. Great work. Reasonable prices. Very nice people. You can't go wrong with Black Moose.

Joe G

18:30 24 Jan 24

Goods: The technicians know their business, very efficient in cleaning/inspection along with cleaning up after the 'dirty work'.Others: Communications could be more effective. Despite early coordination about scope of work (multiple flues within same chimney) the estimate provided did not reflect this and the final invoice was significantly more than the estimate provided.Quote for follow-on chimney relining was significantly more than that offered by other companies in the area (and far more than neighbors experienced for similar work accomplished by other companies)